Data & Privacy Requests

1. Requests you can make

You may ask us to review a request about information associated with your SXPO account or interaction, including access, correction, deletion or account closure, withdrawal of consent, communication preferences, or a concern about how information is handled. The availability, scope and deadline of a particular right depend on the law applicable to the request.

2. How to submit

Email support@sxpoindia.com from the address associated with your account where possible. Use subject “SXPO Data & Privacy Request” and include your name, account email, request type and relevant record/page. Do not include passwords, payment card details or government identity numbers in the initial message.

3. Verification and handling

We may ask for proportionate verification to protect accounts and prevent unauthorised disclosure. We will log the request, assess the information involved, respond within the time required by applicable law and explain any lawful restriction or refusal. Some records may need to be retained or restricted rather than immediately deleted for security, accounting, dispute or legal reasons.

4. Complaints and escalation

For a general grievance, listing dispute, fraud or intellectual-property complaint, use Grievance & Report Content. If you remain dissatisfied, use the grievance contact in the Legal Notice and any statutory escalation route that applies.